Frequently Asked Questions
Tickets and registration
Yes – to attend the conference and award gala dinner, you will need to purchase an individual ticket to each. Find more information on the registration page.
Entitlements are emailed to the key-contact of each member organisation well in advance of the event. If you did not receive the email, contact memberservices@abea.org.au
Conference tickets can be purchased up until 09 December.
Gala dinner tickets can be purchased up until 01 December.
November 30. Invoices are generated via the ticketing portal.
November 30. Attendee details can be activated after you’ve registered and paid for your order.
No. All tickets must be pre-purchased via the ticketing portal before December 10.
No. Only 2-day Conference delegate passes or Award dinner tickets are available.
No, we do not offer discounts to students or not-for profits.
We have organised a volunteer program for students studying a university or TAFE course in the event management sector. If you’re a student and interested in volunteering, complete this expression of interest form by 24 November.
Refunds can be processed 14 days prior to the event (November 26 or before).
Transfers can be processed by accessing your ticket details, or contacting memberservices@abea.org.au with the new attendee details.
Exhibiting and Sponsoring
Exhibition space is made available to industry members who wish to share their products and services.
View the exhibition details on our website, or contact COO Domenic Genua at dom.genua@abea.org.au or call (02) 9413 9520.
Limited exhibition booths are available. Sizes include:
- 3m width by 2m depth
- 6m width by 2m depth
An exhibitor booth includes one conference and awards dinner ticket. Additional tickets can be purchased at a discounted rate.
Friday, 15 November.
View the sponsorship details on our website, or contact COO Domenic Genua at dom.genua@abea.org.au or call (02) 9413 9520.
View the conference sponsorship prospectus here.
View the awards sponsorship prospectus here.
- Brand exposure
- Lead generation
- Networking opportunities
- Thought Leadership and education
Know-before-you-go
Members and associates of the business events industry. This includes, but is not limited to:
- Hotels
- Exhibition centres
- Convention bureaux
- Professional Conference Organisers
- Travel airlines or partners
- AV Suppliers
- Event Managers, Planners and Organisers
- Catering companies
- Marketing companies
- Stadiums and Sporting venues
- Government bodies
- Advocacy groups
- Accounting and Financial consultants
The Australian Business Events Association does not share the attendee list or personal details with any exhibitor, sponsor, or attendee.
Attendees can pick up their badge on the morning of Day 1 or 2 at the registration desk area.
Most people wear business corporate. We encourage you to dress in what you feel comfortable in, including comfortable shoes. December will be warm so dress in light, breathable garments.
It’s a celebration! Dress up in cocktail or formal attire. We encourage you to dress in what you feel comfortable in, including comfortable shoes. December will be warm so dress in light, breathable garments.
You do not need to register to individual education and networking sessions as these are included in your ticket. We do ask that you register your interest in what sessions you will attend via the conference app.
ICC Sydney will cater appropriately to dietary requirements and will correctly label catering on the day of the event.
Complimentary Wi-Fi is available throughout the entire venue.
ICC Sydney offers complimentary cloaking to all guests to the Convention Centre, Exhibition Centre and ICC Sydney Theatre. Cloaking is available at both Customer Service desks located on ground floor of Convention Centre and Level 2 of Exhibition.
Yes, ICC Sydney has accessible parenting rooms equipped with a feeding area, change table and food preparation area. Dedicated parenting rooms can be found in the following locations:
- Convention Centre: ground floor and level two
- Exhibition Centre: level two
Yes, two non-denominational prayer rooms are available for prayer, meditation and reflection. Prayer rooms are located on Level 3 of Exhibition Centre, opposite meeting room E3.5.
Yes, please mark this as an accessibility requirement upon registration.
ICC Sydney has Quiet Rooms available, which is a designated quiet area for those needing to take a break. Please talk to one of ICC Sydney’s friendly staff at the customer service desk on Level 2, ICC Sydney Theatre or Ground Floor, Convention Centre.
Some charging stations will be available throughout the day. Their location will be made available at the event.
Yes. Closed captioning will be available for all keynote presentations.
If sign language is noted as a requirement upon registration, ASL will be provided.
Yes, partly. Portions of the conference will be captured and shared post-event, and shared on the Australian Business Events Association website as an educational resource to members.
Wheelchair and ambulant accessible toilets are available throughout ICC Sydney, including both left and right hand railing ambulant toilets. Please visit any customer service desk, or ask our friendly team members if you require directions.
Braille is provided on room door signage and fixed directional signage throughout ICC Sydney. Tactile flooring is provided at egress points including at main entryways, staircases, and escalators.
Induction loop hearing augmentation systems are provided in the Grand Ballroom and Grand Ballroom Foyer.
Complimentary hearing augmentation devices (hearing loops) are available and can be provided to guests free of charge with a form of photo identification. The hired device must remain on ICC Sydney premises and be returned at the conclusion of the day. Hearing loops may not be compatible with Cochlear Implants.
Learn more on the ICC website.
A limited number of wheelchairs are available to hire free of charge with provision of photo identification. To hire a wheelchair, please visit the customer service team members at any of the following locations:
- Convention Centre Customer Service (ground floor lobby)
- Exhibition Centre Customer Service (Level 2, next to Hall 4)
- ICC Sydney Theatre Customer Service (Level 2, about 25 metres south of the lift entrance in the main foyer).
ICC Sydney is a non-smoking venue and smoking within the venue is prohibited. This includes E-cigarettes and other electronic imitations or simulation devices. Smoking must be 10 metres away from the Venue.