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Yona Heyward

Director & Co-founder Emekeli Research

Yona Heyward is an experienced educational leader and collaboration specialist with over 30 years of experience in Australia and the UK. Accredited in Harrison Assessment reviews and Radical Collaboration training, she focuses on empowering teams and individuals through innovative professional development.

Yona excels at identifying team challenges and providing tailored solutions, using her strong observational and evaluative skills as a coach, mentor, and facilitator.

At Emekeli Research, she bridges benchmarking and business intelligence within hospitality, drives strategic partnerships, and leads new venue onboarding. Her current focus is on promoting revenue management in Meetings and Events to boost performance.

Committed to advancing best practices, Yona equips hospitality professionals with the tools and mindset for sustainable growth and operational excellence.

Other speakers

Special Interest Group

Jessica Zickar

Corporate Social Responsibility (CSR) Manager, ICC (ABEA Sustainability Chair)

Special Interest Group

Michael Heyward

CEO & Co-Founder Emekeli Research

MC

Joel McKerrow

Writer, performer, poet & MC

Special Interest Group

Sam Tooley

Stakeholder Engagement Manager – Tourism, Service and Creative Skills Australia

Special Interest Group

Andrew Burge

Team Leader, Momentus Technologies

Special Interest Group

Andrew Crook

Marketing and Communications Manager, AV1